Royal Orbit Holding Group and its affiliates and subsidiaries (collectively “ROHG”, “we”, “us”, or “our”) own and operate our official website and related sub-domains, digital platforms, online applications, and services (collectively, the “Platform”).

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you access or use our Platform and services (“Services”).

By using our Services, you agree to the collection and use of your personal data in accordance with this Privacy Policy. If terms are not defined in this Privacy Policy, they carry the same meaning as defined in our Terms and Conditions.

We may update this Privacy Policy from time to time. Any significant changes affecting how we process your personal data will be communicated appropriately, and where required, we may request your consent.

CONSENT

By accessing or using our Services, you acknowledge and consent to the processing of your personal data as outlined in this Privacy Policy.

TYPES OF DATA WE COLLECT

We collect different types of information for various purposes to provide and improve our Services.

Personal Data

While using our Services, we may request certain personally identifiable information that can be used to contact or identify you (“Personal Data”). This may include, but is not limited to:

• Full name
• Email address
• Phone number
• Company name
• Job title
• Location

You may provide this information when submitting inquiry forms, registering for updates, subscribing to communications, or engaging with our Services.

Our Platform may contain links to third-party websites. Once you leave our Platform, any information you provide is governed by the privacy policy of the third-party operator. We encourage you to review their policies carefully.

Usage Data

We may automatically collect information about how our Services are accessed and used (“Usage Data”). This may include:

• Internet Protocol (IP) address
• Browser type and version
• Pages visited
• Time and date of visit
• Time spent on pages
• Device identifiers
• Diagnostic data

This data helps us improve functionality, user experience, and system security.

Cookies & Tracking Technologies

We use cookies and similar technologies (such as tags and scripts) to enhance your experience and analyze platform performance.

Cookies are small data files stored on your device. They help us:

• Operate and maintain our Platform
• Remember your preferences
• Improve functionality and performance
• Analyze traffic and usage patterns
  
  

You can instruct your browser to refuse cookies or notify you when cookies are being used. However, disabling cookies may affect certain features of our Services.

Types of cookies used:

• Necessary Cookies – Required for platform operation and access.
• Functional & Analytical Cookies – Used to remember preferences and improve performance.
• Advertising Cookies – May be used to deliver relevant promotional content.
  
  

USE OF DATA

We process your personal data only where legally permitted, including:

• Where you have given consent
• To comply with legal or regulatory obligations
• To perform a contract or respond to pre-contractual requests
• For legitimate business interests consistent with applicable laws

We use your personal data to:

• Provide and maintain our Services
• Respond to inquiries and requests
• Notify you of updates or changes
• Improve platform functionality and user experience
• Monitor usage and performance
• Detect and prevent fraud or technical issues
• Comply with legal and regulatory requirements
  
  

SECURITY OF DATA

We implement comprehensive technical and organizational measures to protect your personal data against loss, misuse, unauthorized access, disclosure, alteration, or destruction.

These measures include:

• Secure servers and firewalls
• Encrypted databases
• Controlled access protocols
• Password-protected systems
• Internal compliance and security audits

While we maintain robust safeguards, no digital system is entirely immune to risk. Therefore, we cannot guarantee absolute security of data transmitted over the internet.

TRANSFER AND SHARING OF DATA

International Transfers

In some cases, we may transfer your personal data outside the United Arab Emirates. When this occurs, we ensure appropriate safeguards are in place in accordance with applicable data protection laws.

We only transfer data where:

• The receiving jurisdiction provides adequate protection;
• Appropriate safeguards and enforceable rights exist; or
• A lawful exception applies.

Any significant change in data transfer practices will be communicated transparently.

DATA SHARING

We may share your personal data with:

• Affiliates and subsidiaries within ROHG
• Third-party service providers (e.g., IT providers, hosting services, professional advisers)
• Regulatory authorities or law enforcement where legally required

We ensure that third-party providers are contractually obligated to protect your personal data and use it only for authorized purposes.

In the event of a merger, acquisition, restructuring, or sale of assets, personal data may be transferred under strict confidentiality obligations.

DATA RETENTION

We retain your personal data only for as long as necessary to:

• Provide our Services
• Fulfill contractual obligations
• Comply with legal and regulatory requirements
• Resolve disputes
• Enforce agreements
  
  

When personal data is no longer required, it is securely deleted or anonymized wherever practicable.

In the event of a data breach affecting your personal data, we will notify you in accordance with applicable data protection laws.

YOUR RIGHTS

Subject to applicable laws, you may have the right to:

• Withdraw consent at any time
• Access your personal data
• Request correction of inaccurate data
• Request deletion of your personal data
• Restrict processing
• Request data portability
• Object to certain processing activities
• Request human review of automated decisions
• Lodge a complaint with the relevant data protection authority
  
  

To exercise your rights, please contact us using the details below.

LINKS TO THIRD-PARTY SITES

Our Platform may include links to third-party websites. We are not responsible for their content, privacy practices, or policies. We encourage you to review the privacy policies of any third-party sites you visit.

CONTACT US

If you have questions about this Privacy Policy or how your personal data is handled, please contact:

Royal Orbit Holding Group
Email: info@royalorbitholding.com